TL;DR
- Link Battle.net account through mobile settings for cross-platform progression
- Always select the same game server across all devices to access characters
- Document your server name since the game doesn’t track it for you
- Crossplay works seamlessly once properly configured between PC and mobile
- Server mismatch is the primary reason characters appear missing on different devices
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Diablo Immortal represents Blizzard’s first major release in over six years, marking a significant milestone in their gaming portfolio. The game launched simultaneously on Windows PC, Android smartphones, and iOS devices, creating a truly multi-platform ARPG experience. Many players question whether they can maintain continuous character development while switching between their computer and mobile devices during gameplay sessions.
Activating cross-platform functionality between PC and mobile requires a straightforward account linking procedure. Begin by accessing the Settings menu within the mobile version of Diablo Immortal, then navigate to the “Account” section where you’ll find the Battle.net integration option. This crucial connection establishes the foundation for your unified gaming experience across all supported platforms.
The account synchronization process can be completed at any point during your gameplay journey. If you initially overlook this step, the PC client will automatically detect the unlinked status upon launch and present a prominent prompt guiding you through the necessary steps. This notification appears immediately when starting the game, making it difficult to miss if you’re paying attention to the initial setup screens.
A common confusion arises when players cannot locate their established characters after launching the game on different devices—this issue even occurs between devices using the same operating system, such as switching between an iPad and iPhone. The underlying cause typically relates to server selection rather than account issues.
The solution centers on consistent server choice: you must select identical game servers across every device to maintain character accessibility. Diablo Immortal doesn’t provide automated server tracking or character location services, leaving players responsible for remembering their specific server assignments. I recommend documenting your server name externally since the game interface won’t display your previous server selections or character locations automatically.
Understanding server architecture is crucial—each realm operates as an independent instance with separate player populations and character databases. This design means your progression remains tied to the specific server cluster where you created your character, similar to how our Class Guide explains specialized roles in other games. Once you’ve noted your server preference, you can seamlessly continue your adventure on any compatible device without progression interruptions.
For optimal crossplay performance, establish a primary device where you complete most of your gameplay sessions, using secondary devices for convenience play. This approach minimizes potential synchronization conflicts and ensures your character data remains consistent across the server infrastructure. Advanced players should consider time zone advantages when selecting servers for global play with friends across different regions.
Common setup mistakes include attempting to use different Battle.net accounts or forgetting to complete the mobile linking process before PC play. The system requires the mobile linkage as the initial step since PC functionality depends on this established connection. If you encounter missing characters despite proper account linking, immediately verify your server selection matches exactly across devices—even minor spelling differences will prevent access.
Successful cross-platform play transforms Diablo Immortal into a truly flexible gaming experience. You can tackle intense dungeon runs on your PC during extended sessions, then complete daily objectives on your mobile device during commute times, similar to the strategic approaches discussed in our Complete Guide for other titles. Remember that while character progression syncs automatically, some UI elements and control schemes remain platform-specific to accommodate different input methods.
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Action Checklist
- Launch Diablo Immortal on your mobile device and access Settings
- Navigate to Account tab and link your Battle.net credentials
- Document your current server name for future reference
- Verify server selection matches exactly when switching devices
- Test crossplay functionality by accessing your character on different platforms
No reproduction without permission：SeeYouSoon Game Club » How to activate crossplay in Diablo Immortal Master Diablo Immortal crossplay setup with essential server selection tips and troubleshooting guidance